Privacy Policy

At PetlyGear.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from PetlyGear.com, we may collect the following types of personal information:

  • Personal Identification: Name, email address, phone number, shipping address, billing address

  • Payment Information: Payment details processed securely via third-party payment providers (we do not store your full credit card info)

  • Order & Account Data: Products purchased, order history, account login data

  • Device Information: IP address, browser type, cookies, referring URLs

  • Behavioral Information: Pages viewed, time spent on site, and clicks

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders

  • Communicate order status and respond to inquiries

  • Improve website performance and user experience

  • Send promotional emails (if you opt in)

  • Prevent fraudulent activities

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., Shopify, payment gateways, shipping carriers)

  • Analytics tools (e.g., Google Analytics, Facebook Pixel)

  • Legal authorities if required by law or to protect our rights

4. Cookies and Tracking

PetlyGear.com uses cookies to:

  • Save your preferences

  • Analyze website traffic

  • Improve performance and personalization

You can manage or disable cookies in your browser settings

5. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal information

  • Delete your data (subject to order retention obligations)

  • Opt out of marketing emails at any time

  • File a complaint with a data protection authority

To exercise your rights, contact us at: support@petlygear.com

6. Data Security

We implement appropriate security measures (SSL encryption, secure servers) to protect your personal information. However, no online method is 100% secure.

7. Children’s Privacy

PetlyGear.com is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@petlygear.com
🌐 Website: https://petlygear.com